5. Get your products or services online | business.gov.au

COVID-19: Find the update to the JobKeeper Payment announced this morning and other support for business on our coronavirus page. If your business is based in Victoria, you can find information about business restrictions on Business Victoria’s website. ×

Guide to digital transformation Optional

How to write your marketing plan

When you move to selling your product or service online, it is a new income stream. This means you will need to review your strategies and plans to ensure they incorporate the changes in how you operate your business.

Guide to digital transformation Optional

Social media for business

Social media can help you to market your business and connect with your customers. Find out about the different options available, and the pros and cons of using social media.

Guide to digital transformation Optional

Establish your brand

Your brand can help you connect with customers. Understand the key elements of a brand and how it can support your marketing plan.

Guide to digital transformation Optional

Buying and selling online

Taking your business online can mean new opportunities and benefits for your business. Learn how e-commerce can support your business goals.

Guide to digital transformation Optional

Shipping

Shipping orders to your customers is a crucial part of your digital commerce business. Learn how to choose a parcel delivery service, charge for delivery and package up the orders.

Guide to digital transformation Optional

How to communicate with customers

Learn how to communicate well with customers and build rapport. If you can deliver great customer service, you will establish strong customer relationships built on loyalty and trust.

Guide to digital transformation Optional

Tools and software to market your business

Learn about the digital tools and software available that can support your online marketing goals.

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