Funding for travel agents and tour arrangement service providers impacted by COVID-19

The COVID-19 Consumer Travel Support Program (CTSP) provides funding to travel agents and tour arrangement service providers to support them in dealing with the economic impact of the COVID-19 pandemic.

Overview

Funding is available for travel agents and tour arrangement service providers who:

• have received a payment under Round 2 of the CTSP, or the Multi-outlet scheme of the CTSP, or both
• are a new business as determined by the eligibility criteria.

What are the eligibility criteria?

Eligibility criteria vary for existing grantees and new applicants.

Existing grantees must:

• have received a grant under the CTSP Round 2, Multi-outlet scheme, or both
• have solvent businesses which continue to operate and trade
• meet their legal obligations
• process credits and rebook consumers.

New applicants must:

• not have received a CTSP payment or been declined for a payment in previous rounds
• be a travel agent, inbound tour operator or tour arrangement service provider
• have a registered and active Australian business number (ABN)
• have businesses that started operations in the calendar year 2019 or prior to 31 March 2020
• have had an annual turnover (not sales) between $50,000 and $20 million for the calendar year 2019 or prior to 31 March 2020
• have an Australian bank account
• have businesses which continue to operate and are solvent.

You are not eligible to apply if you were:

• assessed as ineligible in a previous round
• a Round 1 grantee only.

How do you apply?

Find out more about eligibility and how to apply at COVID-19 Consumer Travel Support Program.