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COVID-19 Consumer Travel Support Program – Round 2

The COVID-19 Consumer Travel Support Program provides travel agents and tour arrangement service providers with funding to help them remain viable.


What do you get?

A one-off grant of between $7,500 and $100,000.

Who is this for?

Travel agents and tour arrangement service providers.


Funding is available for travel agents and tour arrangement service providers to support them in dealing with the economic impact of the COVID-19 pandemic.

This includes expenditure that assists them to continue to trade and process refunds and credits to Australian consumers for travel they were unable to undertake due to the impacts of COVID-19.

Grant amounts are calculated based on turnover.

What are the eligibility criteria?

To be eligible, businesses must have received a payment under Round One, and:

  • be a travel agent or tour arrangement service provider and have been operating as such prior to the announcement of the closure of international borders by the Prime Minister of Australia on 19 March 2020
  • have a registered and active Australian business number (ABN)
  • have lodged a 2018-19 income tax return
  • have had an annual turnover starting from $50,000 up to a maximum of $20 million for the 2019 calendar year
  • have received a JobKeeper payment for any fortnight in October 2020
  • have an account with an Australian financial institution.

Round 2 applicants must also:

  • sign an e-declaration (as part of an online form) that:
    • you have been eligible for, and received a Round One payment
    • your business’ Round One turnover figure was not based on total transaction value (TTV)
    • your business is solvent and intends to continue to operate for the April to June 2021 quarter
    • make best endeavours to retain staff and meet your obligations to process refunds and travel credits to Australian consumers.

How do you apply?

Find out more about eligibility and how to apply at COVID-19 Consumer Travel Support Program.