Help to Resolve Rent Relief Disputes VIC

The Victorian Small Business Commission (VSBC) is providing free and impartial mediation to commercial tenants and landlords to help resolve rent relief disputes in response to coronavirus (COVID-19).

Application detail:

Apply at any time.

What do you get?

Free and impartial mediation to help resolve a rent relief dispute.

Who is this for?

Victorian commercial tenants and landlords experiencing financial hardship as a result of the coronavirus.


Free and impartial mediation is available to help resolve rent relief disputes:

  • after 28 March 2021
  • before 28 March 2021 under the Victorian Government’s Commercial Tenancy Relief Scheme (the Scheme, which has ended), where the dispute relates to a tenant’s written rent relief request that was made:

For rent relief disputes before 28 March 2021 where the Scheme doesn’t apply and parties are wanting help to resolve the matter, either the tenant or landlord can apply for mediation using the retail leases dispute form. This form can also be used for rent relief disputes after 28 March 2021.

Find out more about this mediation service at Commercial (including retail) tenants and landlords.

Contact information