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Kangaroo Island Wilderness Tours - Part 1

Paul Brown, owner of Kangaroo Island Wilderness Tours wants to take advantage of global digital platforms to help revolutionise the way his tourism business operates. Other digital solutions will streamline the online booking system, provide access to real-time data on customer preferences and their changing needs.

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Kangaroo Island Wilderness Tours - Part 2

Kangaroo Island Wilderness Tours' biggest asset is their amazing team whose connection to the island makes this business so unique.

To advertise and share their experiences and local area with customers, they have come a long way from paper brochures to a website. Enhancements to support seamless booking for customers, invoicing processes and electronic manifests for tour groups is not only saving time, but letting staff better utilise their time.

Cloud computing has ensured the business can operate remotely and data is stored securely, which was crucial during the recent bushfires on the island.

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Kangaroo Island Open for Business

Small Business Digital Champions project participants Kangaroo Island Wilderness Tours and Kangaroo Island Outdoor Action were affected by the bushfires in 2020. With regeneration underway, the Island is back open for business and the businesses want to share its beauty with visitors.

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Kangaroo Island Wilderness Tours - Bushfire impacts and recovery

Kangaroo Island was significantly impacted by bushfires in January 2020. Paul Brown and his team at Kangaroo Island Wilderness Tours were able to keep their business' data safe with the help of digital tools. With their financial systems stored in the cloud, they didn't need to worry about losing data and could focus on other areas of the business, as well as their families and community.

Read Kangaroo Island Wilderness Tours next part of their transformation journey.

Find out more about Kangaroo Island Wilderness Tours.