The Apprentice Helpdesk offers free information, support, and advice. They help with any questions or concerns about apprenticeships or traineeships in Victoria.

The helpdesk provides information, guidance and support on various issues affecting apprentices and trainees, including:

  • training contracts, rights and responsibilities
  • wages and entitlements
  • supervision
  • training and progression
  • safety and wellbeing, including workplace bullying or harassment
  • retrenchment.

For complex issues or complaints, the helpdesk can refer the matter to the right regulator or authority for you.

  • Cost:
    Free
  • Delivery type:
    Phone services
  • Service area:
    VIC

Find out more