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Customers
People
Customer service tips to help you provide a great experience before, during and after a sale.
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Communicate with customers
Learn how to provide excellent customer service and find the best way to communicate with your customers.
Manage customer relationships
Understand how to build, manage and measure customer relationships.
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Manage customer complaints
Learn how to deal with customer complaints and develop processes for your business.
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Refuse service
Find out when you can and cannot refuse service to customers.
Install video surveillance
Understand privacy and surveillance laws if you're about to install video surveillance in your business.
Protect your customer's information
Find out if your business handles personal information, and how to protect it.
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