We’re committed to making business.gov.au as accessible to everyone.

We’ve designed this website to meet Level AA Web Content Accessibility Guidelines version 2.1 (WCAG 2.1) and the Australian Government Digital Service Standard.

Assistive technologies


Our website is optimised for use with assistive technologies like screen readers (such as JAWS and NVDA), magnifiers, navigation switches and speech recognition software.

Browsers and devices


Our website works with modern web browsers and uses a responsive design that automatically adjusts to fit the size and type of device being used to access it, for example smartphone, tablet or desktop.

business.gov.au is tested to display and function correctly against the following browser and operating system combinations:

  • Firefox - Current version and previous 4 versions on Windows, MacOS, Linux, iOS and Android.
  • Google Chrome - Current version and previous 4 versions on Windows, MacOS, Linux, iOS and Android.
  • Microsoft Edge - Current version and previous 4 versions on Windows, MacOS, iOS and Android.
  • Safari - Current version and previous version on MacOS and iOS.
  • Samsung Internet - Current version and previous version on Android.

Video transcripts


We provide videos to show how other businesses have improved and succeeded through government grants and support or to explain topics or tasks.

If you can't view the video or listen to the audio, you can download the accessible transcript or view the captions instead. All video, audio and other multimedia on the website have these options. You can either download the transcript near the player or see the captions automatically.

HTML first


We provide content in HTML format whenever possible, but may use PDF documents for:

  • forms
  • grant guidelines 
  • templates.

Any PDF viewing software should open PDF files on our website. We provide an alternative format, such as HTML, Word or Excel for most documents.

Hearing and speech assistance when you call us


If you’re deaf, have hearing loss or speech disability, an effective way for you to contact us is using the National Relay Service (NRS). Register with the NRS to use one of the following options:

  • NRS Chat
  • SMS Relay
  • TTY Type and Read.

For more information go to the National Relay Service website.

Language services


If English isn’t your first language and you’re having problems understanding business.gov.au, you can find services and resources to help.

Contact us

You can contact us for help if you have any issues accessing our information or have suggestions on how we can improve business.gov.au.