Service availability
Last Updated: 13 October 2021
To provide the best service to our customers, we occasionally plan interruptions and outages to our services so we can perform maintenance and upgrades. On this page you’ll find information about planned or unscheduled outages to our online services.
Our services
To help you plan around outages to our online services, we'll publish dates and information about any upcoming work we schedule.
Where possible, we arrange work to be done outside of business hours to minimise any impact on your business.
You'll find information on this page for the following business.gov.au services:
- ABN Lookup
- Australian Business Licence and Information Service (ABLIS)
- Business Registration Service
- business.gov.au
- Country of Origin Labelling tool
- Cyber Security Assessment Tool
- Digital Readiness Assessment Tool
- Employment Contract Tool
- Major Projects help tool
- Super Fund Lookup.
What to do if you experience a technical issue
When you contact us it can be helpful to tell us the:
- date and time it happened
- website or online service you were using
- web page you were viewing
- browser you were using (such as Internet Explorer, FireFox, Safari or Chrome)
- device you were using (such as mobile phone, laptop or desktop)
- operating system your device uses (such as Windows, iOS, Linux).
Supported browsers and operating systems
business.gov.au is tested to display and function correctly against the following browser and operating system combinations:
- Microsoft Edge on Windows 7+
- Chrome 79+ on Windows 7+
- Firefox 71+ on Windows 7+
- Safari 13+ on Apple devices supported on iOS 13 or macOS 10.14.5 and above
- Latest version of Chrome on Android 9.0 and above.
Service schedules for other Australian Government agencies
Visit the following websites to find out about planned interruptions and outages that may impact your business for:
- Australian Business Register
- Australian Securities and Investment Commission
- Australian Taxation Office
