Business types in this industry 

The retail and wholesale trade industry includes businesses who sell in shops, online and by commission.  

Retail businesses purchase and on-sell goods to the general public, including:

  • electrical, electronic and whitegoods
  • floor coverings, furniture and housewares
  • food and grocery
  • fuel
  • hardware, building and garden supplies
  • motor vehicles, trailers, parts and accessories
  • clothing and footwear
  • personal accessories
  • pharmaceuticals and cosmetics
  • recreational goods
  • textiles
  • books, magazines, papers and office supplies.

Wholesale trade businesses purchase goods from suppliers, and then on-sell them to other businesses such as retailers. 

Industry statistics

Industry research is an important part of planning for your business, it may help you identify:

  • economic and industry trends
  • establish or improve your business
  • help you keep pace with your industry.

See statistics for the retail and wholesale trade industry on the Australian Bureau of Statistics (ABS) website.

The Australian Taxation Office provides industry benchmarks to help you compare your business's performance against similar businesses in your industry. Read about the benchmarks for retail trade.

Check out the profiles for retail trade and wholesale trade industry, on the Labour Market Insights website. This will give you an idea of what's happening in the Australian job market.

Legislation, standards and initiatives

It’s important that you’re aware of the laws that apply to the retail and wholesale trade industry.

Learn about product safety rules and standards to protect your business.

Product safety rules and standards

Licences and permits

There are a range of licences, permits and approvals that you may need to consider, for the retail and wholesale trade services industry, including for: 

  • erecting/displaying signage
  • playing video/sound recordings
  • preparing and/or selling food
  • selling and distributing alcohol
  • selling tobacco products
  • disposal of waste
  • importing goods
  • zoning permits and noise restrictions
  • restricted trading days and hours
  • handling, storage and use of chemicals or dangerous substances.

Industrial chemicals

If you import industrial chemicals, you must register your business with the Australian Industrial Chemicals Introduction Scheme (AICIS). You will need to pay a registration fee.

Items that could contain industrial chemicals include:

  • soap
  • cosmetics
  • paint
  • glue
  • printing ink
  • cleaning products.

Find the licences and permits you need for your business

Search the Australian Business Licence and Information Service (ABLIS) to find information on the licences you may need.

Search now

Taxation

Retail and wholesale trade businesses have specific goods and services tax (GST) measures. It’s important that you know your GST obligations and to make sure you register with the Australian Taxation Office (ATO) to ensure you can claim your GST credits.

If you import goods, read about GST and imported goods on the ATO website. Also see information about duty fees on the Australian Border Force website.  

Learn more about the GST requirements for the food retailers.

Australian Taxation Office

Read about small business tax concessions, including payment and reporting options.

Australian Taxation Office

Employ people

If you're looking to employ staff, there are Australia’s national workplace laws specific to the retail and wholesale trade industry that you'll need to comply with.

Use our checklist for small business owners to help you meet Australian laws when hiring an employee. We’ve also included some tips that might help you through the hiring process.

Hiring employees

If you're ready to employ someone, create an employment contract tailored to the award and your business needs.

Employment Contract Tool

Workplace health and safety (WHS)

There are general work health and safety regulations for all businesses, however there are state and territory WHS requirements that apply to businesses in the retail and wholesale trade industry industry:

Check out WHS advice for retailers, including WHS duties and how you can manage risks.

Safe Work Australia

Environment

While retailers and wholesalers do not generally rely heavily on the environment, they can still have a significant impact. The main environmental issues that businesses in the retail and wholesale trade industry should understand include:

  • state based plastic bag ban
  • waste management and reduction
  • environmental labelling for electrical products
  • recycling
  • reporting
  • sustainability.

Controlling your energy use is one way you can improve environmental and business sustainability.  

The Department of Climate Change, Energy, the Environment and Water has tips for reducing your energy costs in their retail industry sector guide. 

Insurance

Alongside compulsory insurances, the retail and wholesale trade industry has specific insurances. These insurances include:

  • public liability insurance
  • product liability insurance
  • equipment and machinery
  • property and buildings
  • vehicles
  • business interruption.

Find out more about insurance options for your business.

Insurance

Find support

If you need advice or support, consider getting help from your industry association, a business adviser, accountant or legal professional.

Find grants and programs for retail businesses.

Grants and programs

Find grants and programs for wholesale trade businesses.

Grants and programs

Read next

Read our fair trading section for more information on product safety, labelling, warranty and refund regulations.

Fair trading

Understand how marketing and location can support the growth of your retail and wholesale trade business.

Marketing