Learn how to prevent and manage disputes when entering into a contract.
Find out your options for resolving a dispute.
Find out when is the right time to send a letter of demand if you have had no success in getting your invoice paid.
Understand when to consider debt collection services and the different types available.
Learn how to deal with customer complaints and develop processes for your business.
Consider your options when it comes to disputes before deciding to go to court.
Learn how to manage and resolve employee complaints.
