COVID-19: Find the update to the JobKeeper Payment announced this morning and other support for business on our coronavirus page. If your business is based in Victoria, you can find information about business restrictions on Business Victoria’s website. ×

COVID-19 affected industries

Victorian COVID-19 restrictions

From 6pm on Sunday 2 August, Melbourne moved to Stage 4 restrictions and regional Victoria moved to Stage 3 restrictions.

Find how to create a COVID Safe Plan and understand how Stage 4 restrictions apply to your industry on the Business Victoria website.

From 11:59pm on Sunday 2 August 2020, all Victorians must wear a face covering when they leave home, no matter where they live. You and your staff should wear them when at work and also when travelling to and from work. If you don't, you must have a lawful reason not to.

Find more Victorian business COVID-19 information.

COVID-19 support for all Australian businesses

It's important to keep workers safe and limit the spread of COVID-19. You can find the latest information and resources for your industry on the Safe Work Australia website.

If the coronavirus has affected your business, get coronavirus information and support for business.

Businesses types in this industry


The accommodation industry includes:

  • hotels
  • motels
  • serviced apartments
  • other short-term accommodation for visitors

The food services industry includes:

  • cafes
  • restaurants
  • takeaways
  • pubs
  • bars
  • other businesses that sell meals, snacks and beverages

Legislation, standards and initiatives


It’s important that you are aware of the laws that apply to the accommodation and food services industry. Key legislation includes:

Industry guides to the law

Check the Australian Competition & Consumer Commission's (ACCC) guides for more information:

Licences and permits


State or territory governments manage the licences and permits for the accommodation and food services industry. The licences and permits you may need include:

  • preparing and/or selling food
  • selling and/or consumption of alcohol
  • erecting/displaying signage
  • restricted trading days
  • outdoor dining 
  • playing video/sound recordings
  • disposal of waste

Find the licences and permits you need for your business

Search the Australian Business Licence and Information Service (ABLIS) to find information on the licences you may need.

Taxation


Accommodation and food services industry businesses have specific goods and services tax (GST) measures. It’s important that you know your GST obligations and to make sure you register with the Australian Taxation Office (ATO) to ensure you can claim your GST credits.

Learn more about the GST requirements for a food services business.

Employing people


If you employ staff, you need to comply with Australia’s national workplace laws specific to the accommodation and food services industry.

Browse a list of industry and occupation awards to find the one that applies to your industry.

Workplace health and safety (WHS)


There are general work health and safety regulations for all businesses. The accommodation and food services industry also have state-specific WHS requirements, including:

  • occupational noise management
  • standards for protective clothing and equipment
  • standards for occupational safety signage
  • national standard for manual handling 
  • prevention of burns from hot liquids, surfaces or steam
  • prevention and response to workplace bullying 
  • prevention of workplace violence (such as robbery)
  • electrical safety

Learn more about state-specific WHS requirements.

Government organisations


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Further advice and assistance

Check our general business information for additional regulations and obligations relevant to your business.

For further advice and assistance, consider contacting your accountant, solicitor, business adviser or industry association.

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