Information media and telecommunications industry

The information media and telecommunications industry includes:

• newspaper, magazine, book and directory publishing
• software publishing
• motion picture and sound recording publishing and distribution
• radio and television broadcasting
• internet publishing and broadcasting
• telecommunication services, internet service providers and web search portals
• data processing, web hosting and electronic information storage services
• library and other information services

Find the latest information about COVID-19 support in your state or territory.

• ACT COVID-19 economic support for business
• NSW COVID-19 Safety plans
• NT COVID-19 Business guidelines and safety plans
• QLD Coronavirus (COVID-19) industry-specific support
• SA Business and industry - COVID-19
• SA Create a COVID-Safe Plan
• TAS COVID-19 Safe Workplaces Framework
• VIC COVID-19 sector guidance
• WA COVID-19 coronavirus: Business and industry recovery

You must be aware of the laws that apply to the information media and telecommunications industry. The Department of Infrastructure, Transport, Regional Development and Communications also provides a comprehensive list of policy and legislation that affect the information media and telecommunications industry.

State or territory governments manage the licences and permits for the information media and telecommunications industry.

The licences and permits you may need include:

• television licence
• radio licence
• commercial filming licencing
• broadcast of copyright material
• filming and photography permits
• domain name registration

The information media and telecommunications industry have specific Goods and Services Tax (GST) measures. Know your GST obligations and register with the Australian Taxation Office (ATO) to ensure you can claim your GST credits.

Information media and telecommunications industry businesses may be entitled to claim the Producer Offset which is a tax offset for the producers of Australian feature films, television and other projects.

Levies and charges fund activities that benefit the industry, such as:

• accessibility for the public to telecommunication and broadcast services
• delivery of the emergency call services
• research and development of telecommunication and broadcast technologies

The main levies that apply to the information media and telecommunications industry include levies on:

• telecommunications carrier levies and charges
• broadcast licensing fees
• equipment licensing

If you employ staff, you need to comply with Australia’s national workplace laws specific to the information media and telecommunications industry.

All business must comply with general occupational health and safety regulations. The information media and telecommunications industry also has state specific WHS requirements. These include:

• radiofrequency radiation exposure
• working with electricity
• working at height
• manual handling
• noise and vibration
• plant and machinery

While businesses in the information media and telecommunications industry do not rely heavily on the environment, they can still have a significant impact. The main environmental issues that businesses in the information media and telecommunications industry should understand include:

• resources used in products
• environmental impact of telecommunication sites and facilities
• post-consumer waste
• waste management and reduction

As well as trade marks, information media and telecommunications businesses may have other relevant IP rights:

• Copyright protection is free and automatic in Australia and protects works such as films, music, books, magazines, newspapers, sound recordings and artwork.
• APRA AMCOS administer licences to play, use or reproduce film, sound or video recordings.
• Patents protect inventions such as new machinery, new systems, new technology or processes.
• Registered designs protect unique product designs such as packaging or the look and feel of a product.

Alongside compulsory insurances, the information media and telecommunications industry has specific insurances. These insurances include:

• telecommunications
• filming and media equipment
• printing machinery
• information technology equipment and software
• radio equipment
• property and buildings
• liability
• professional indemnity
• business interruption