REACH caters for variable data quality by providing intelligent features such as name permutations, relationship pattern matching and partial matching using a configurable match confidence score. It learns over time to improve match confidence calculations.

REACH has gone from strength-to-strength. Following its official launch in April 2019, Itree’s REACH won the 2019 Australian Business Award for New Product Innovation and then won the RegTech Social Impact of the Year 2020 award.

Since October 2019, the national implementation of REACH, now called ‘Connect for Safety’ has helped Itree to:

  • secure $5.9 million in funding over five years (including $3.9 million from the Commonwealth Government)
  • create six new jobs, including technical support and product management
  • start working with all state and territory child protection agencies
  • achieve ‘technical go live’ in two states/territories with Business Go Live scheduled for mid-July 2020
  • start on-boarding two more jurisdictions.

REACH – and Connect for Safety – cater to and work within the technology and privacy constraints of securely sharing personal and sensitive information.

Connect for Safety is overseen by the National Child Protection Information Sharing Inter-jurisdictional Governance Group.

Although developed for child protection, REACH can be configured to any data sharing scenario where records are held in multiple systems, there is no common unique identifier, and data quality may be a challenge.


Daniel Walsh, Head of Product – Itree

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