Service availability

To help you plan around outages to our online services, we'll publish dates and information about any upcoming work we schedule.

Where possible, we arrange work to be done outside of business hours to minimise any impact on your business.

You'll find information on this page for the following business.gov.au services:

• ABN Lookup
• Australian Business Licence and Information Service (ABLIS)
• Business Registration Service
• business.gov.au
• Country of Origin Labelling online tool
• Cyber Security Assessment Tool
• Digital Readiness Assessment Tool
• Employment Contract Tool
• Major Projects help tool
• Super Fund Lookup.

Our website works with modern web browsers and uses a responsive design that automatically adjusts to fit the size and type of device being used to access it, for example smartphone, tablet or desktop.

business.gov.au is tested to display and function correctly against the following browser and operating system combinations:

• Firefox - Current version and previous 4 versions on Windows, MacOS, Linux, iOS and Android.
• Google Chrome - Current version and previous 4 versions on Windows, MacOS, Linux, iOS and Android.
• Microsoft Edge - Current version and previous 4 versions on Windows, MacOS, iOS and Android.
• Safari - Current version and previous version on MacOS and iOS.
• Samsung Internet - Current version and previous version on Android.

If our services aren't working as expected, you can contact us between 8am and 8pm, Monday to Friday, across Australia. We'll try to help you troubleshoot or provide you with the information you need.

When you contact us it can be helpful to tell us the:

• date and time it happened
• website or online service you were using
• web page you were viewing
• browser you were using (such as FireFox, Safari or Chrome)
• device you were using (such as mobile phone, laptop or desktop)
• operating system your device uses (such as Windows, iOS, Linux).

Follow us on Twitter, Facebook and LinkedIn for updates and reminders on planned and unplanned outages and interruptions to business.gov.au services.

Visit the following websites to find out about planned interruptions and outages that may impact your business for:

• Australian Business Register
• Australian Securities and Investment Commission
• Australian Taxation Office.