Service availability
Last Updated: 27 November 2019
To provide the best service to our customers, we occasionally plan interruptions and outages to our services so we can perform maintenance and upgrades. On this page you’ll find information about planned or unscheduled outages to our online services.
Our services
To help you plan around outages to our online services, we'll publish dates and information about any upcoming work we schedule.
Where possible, we arrange work to be done outside of business hours to minimise any impact on your business.
You'll find information on this page for the following business.gov.au services:
- ABN Lookup
- Australian Business Licence and Information Service (ABLIS)
- Business Consultation website
- Business or Hobby tool
- Business Registration Service
- business.gov.au
- Country of Origin Labelling tool
- Major Projects Help tool
- Super Fund Lookup
What to do if you experience a technical issue
When you contact us it can be helpful to tell us the:
- date and time it happened
- website or online service you were using
- web page you were viewing
- browser you were using (such as Internet Explorer, FireFox, Safari or Chrome)
- device you were using (such as mobile phone, laptop or desktop)
- operating system your device uses (such as Windows, iOS, Linux)
Supported browsers and operating systems
business.gov.au is tested to display and function correctly against the following browser and operating system combinations:
- Internet Explorer 11 on Windows 7+
- Microsoft Edge on Windows 7+
- Chrome 56+ on Windows 7+
- Firefox 51+ on Windows 7+
- Safari 10 on iOS 10
- Latest version of Safari on iPhone 6, iPhone 7 and iPad
- Latest version of Chrome on Galaxy S5+
Service schedules for other Australian Government agencies
Visit the following websites to find out about planned interruptions and outages that may impact your business for:
- Australian Business Register
- Australian Securities and Investment Commission
- Australian Taxation Office
