Before you choose a CRM

You've heard that a CRM could be useful for you. To keep your organised, keep track of client contact and even automate reminders, outreach and newsletters to keep customers engaged,

But choosing a CRM is finely tuned game of choosing features, price points and support options based on comparison lists written by the CRM companies themselves.

In this quick look at choosing a CRM, you'll learn:

• whether you need a CRM at all
• what features you'll use
• what the learning curve and setup is like
• untangling the feature-speak
• what others have experienced in real terms, not marketing.