Personalisation is key to standing out and driving customer engagement. This workshop is designed for small business owners who want to harness the power of customer data to create tailored shopping experiences. From personalised email campaigns to product recommendations, you will learn how to turn customer insights into effective, personalised marketing strategies that boost conversions and customer loyalty.

Learning outcomes:

  • understand the role of customer data in creating personalised shopping experiences
  • discover how to craft personalised email campaigns that engage customers
  • learn to implement targeted product recommendations that drive sales
  • explore strategies for improving customer satisfaction and retention through personalisation
  • gain practical insights into leveraging automation tools to enhance personalisation efforts.
  • Type of event: Workshop
  • Who it is for: NSW businesses
  • Event sponsor: NSW Government
  • Event organiser: NSW - Realise Business
  • Cost: Free
  • Date: Wed 12 Feb 2025
  • Time: 11:00 am - 2:00 pm AEDT
  • Address: McGrath Executive Suites, L5, 115 Pitt Street, Sydney, NSW, 2000

Register for this event through Service NSW

Register
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