Effective ways to manage unique personalities

This workshop is tailored to equip managers with the skills to effectively navigate complex workplace dynamics, particularly when working with challenging personalities. It offers practical strategies for managing difficult conversations, fostering patience, and optimising team performance, even when faced with difficult employees.

Key topics include:

• recognizing difficult behaviour
• understanding the root causes
• building effective relationships
• adapting your management style
• maximising employee performance
• safeguarding organisational culture
• practical tools and techniques.

By the end of the workshop, participants will have a comprehensive toolkit to manage difficult personalities effectively, improve communication, and create a more harmonious and high-performing workplace.