Frontline workers: De-escalation and safety awareness training

Embedding Territory case studies, plain-language Workplace Health and Safety obligations and culturally capable engagement methods, businesses will gain practical, immediately transferable skills that improve staff confidence, reduce incident rates and strengthen customer relationships without disrupting day-to-day operations.

Hear how to:

• create a safer work environment for your staff
• implement simple strategies to increase your and your staff personal safety
• access support systems available to you and your team should an incident occurs.