Join us for a comprehensive workshop designed to elevate the quality of service provided by staff and look at the essential skills in customer service.

In this workshop, we will be helping to equip outward-facing businesses with the tools and knowledge to ensure a positive and cohesive experience for all visitors.

Topics covered:

  • who is your customer
  • the ideal customer
  • essential traits for customer service
  • collaboration – it takes a village.
  • Type of event: Webinar
  • Who it is for: NSW businesses
  • Event sponsor: Australian Government
  • Event organiser: NSW - The Business Centre
  • Cost: Free
  • Date: Tue 28 Oct 2025
  • Time: 10:00 - 11:00 am AEDT
  • Location: Online

Register for this event through The Business Centre

Register