The art of negotiation

The art of negotiating is an essential skill for business owners, helping you to achieve your goals, create value in contracts and resolve conflicts. Using the 6 easy to follow stages of the negotiation process, you will become a better negotiator, leaving the workshop with a clear and concise one-page plan and roadmap for future negotiations.

Topics covered:

• various communication approaches
• different negotiation styles and tactics
• the 6 stages of the negotiation process
• dealing with negotiation deadlocks
• the meaning of BATNA (Best Alternative to no Agreement) in negotiation
• working with teams
• role play negotiation.