Use CRM to manage customers and increase sales

Customer Relationship Management (CRM) systems are essential tools for businesses looking to manage interactions with current and potential customers effectively. A well-implemented CRM system can streamline processes, enhance customer satisfaction, and drive sales growth.

This webinar is designed to introduce participants to the fundamentals of CRM, providing a clear understanding of how these systems can benefit their business. Whether you're new to CRM or looking to optimise your current system, this session will offer practical insights and strategies to help you leverage CRM for improved customer relationships and business success.

What you'll gain:

• understand the basics and benefits of CRM systems for business growth
• identify key features and functionalities of popular CRM platforms
• implement best practices for setting up and managing a CRM system.