Financial stress is a source of anxiety for business owners. By recognising the signs of financial trouble and acting quickly, you give your business the best chance at survival.

Mental health support

If financial stress is affecting your mental health and wellbeing, get help from a mental health support service. There’s someone you can talk to 24 hours a day, 7 days a week.

1. Reduced cash flow and profitability

Cash comes in and out of your business. But if you always need more cash than you have, your business may be under financial strain.

Some of the signs your business might have a cash flow problem include:

  • a large cash deficit
  • regularly late customer payments
  • difficulty paying your suppliers
  • low profit margins.

2. Changes in customer behaviour

Falling demand for your products or services can have a huge impact on your customer base and bottom line.

Changes in customer behaviour might include:

  • a decrease in sales
  • loss of major customers
  • more complaints or refund requests.

If you’re experiencing these changes, consider asking customers for feedback. This could include sending a survey or reaching out by phone or email.

3. You're not able to pay debts and bills

Having trouble paying your bills on time could be a sign of financial trouble. Missing payments may suggest that your business does not have enough money to continue running.

If your debts are growing, look for ways to improve your cash flow. Think about:

4. Losing your staff

Losing staff can indicate that your business is in financial trouble. If you need to replace staff often, you'll spend a lot of time and money training new people.

If staff retention is a problem, protect your bottom line by identifying why it’s happening. Think about:

Get your business back on track

It’s important to resolve your business’s financial trouble as soon as possible. Putting it off may cause issues to get worse and result in closing your business.
To help get your business back on track, consider:

Get professional advice

If you have concerns about the viability of your business, get professional advice from a:

  • tax practitioner
  • bookkeeper
  • solicitor
  • insolvency practitioner
  • business adviser.

Getting advice early helps you address financial issues before they become out of control.

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