What to do before you start invoicing


Before you start invoicing your customers, consider a way to set up customer accounts. If you don’t, you might find your invoicing system will become too complex.

Here are some tips to help you prepare for invoicing:

  • Consider using accounting software to help you manage invoicing and recording customer sales.
  • Set up a business bank account.
  • Get details from your customer that you’ll need to invoice them. This can include their name, address, phone, email and ABN (needed for tax invoices).
  • Choose your accepted payment methods and payment terms.
  • Once a customer receives their goods or services, contact them to make sure there are no issues or defects. This will help you avoid disputes and delays in getting paid. It’s also good customer service.

Find out how to set up your invoices.

Types of invoices


An invoice is a record of purchase that allows your customers to pay you for the goods or services that you’ve provided. It gives your customers details of their purchase, including the:

  • type of product or service provided
  • quantity
  • price agreed to.

There are different types of invoice. Make sure you know which one to use. Proper invoicing helps you to protect your business’ cash flow, maintain good records and meet your tax obligations.

Read next

Follow our steps to create an invoice that complies.

Learn more about e-invoicing.

Learn more about choosing payment methods.

Learn more about payment terms.