R&D Tax Incentive customer portal

To register activities for the R&D Tax Incentive (R&DTI) you must submit an application via the customer portal. The portal provides you with:

  • secure access to your application and lodgment history
  • the ability to view the status of your application in real time
  • the ability to request extensions of time and variations
  • reminders of approaching deadlines.

How to login to the customer portal

To log into the R&DTI customer portal, you must be authorised. How to do this depends on your relationship to the applicant company.

We’ve produced guidance for each of the following:

R&D Tax Incentive pre-registration checklist

Before you start drafting, check your application is eligible by reading our pre-registration checklist.

You must be an eligible R&D entity to apply to register.

The R&D Tax Incentive Guide to Interpretation helps you to assess your activities against the legislation.

An Overseas Finding is required before you can claim any offshore activities for the R&DTI.

You can still apply for the R&DTI if your eligible expenditure is less than $20,000, but only if you used a registered Research Service Provider to perform your R&D activities.

Keeping records is an important part of showing that your activities are eligible for the R&DTI.

Are you ready if we examine or conduct a statutory review of your application?

There are records we expect you to keep.

If your application is late, have you been granted and extension of time?

Application processing timeframes

The Department of Industry, Science and Resources (the department) strives to process applications as quickly and efficiently as possible whilst maintaining the integrity of the R&DTI program.

Processing timeframes are detailed in the Research and Development Tax Incentive program charter. The department’s 2024-28 performance measure is that applications for registration of R&D activities through the R&DTI are processed within:

  • 40 business days for first-time registrants
  • 20 business days for registrants that have applied within 6 months after the end of the income period
  • 80 business days for registrations submitted from 6 to 10 months after the end of the income period.

Several factors may impact the time it takes to register your application, such as:

  • your application provides limited detail
  • your application describes an activity which may be excluded
  • we have previously provided guidance through an engagement meeting and/or correspondence
  • we have identified other risks or eligibility concerns.

If you have a question about the progress of your application you can check its status through the R&D Tax Incentive customer portal.

Start an application for R&D Tax Incentive now

Use our R&D Tax Incentive customer portal to apply to register your R&D activities.

Start an application now
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