What to do in an emergency

It's important to stay up to date with the latest information. In a flood event, the situation can change quickly.

Regularly check your state emergency service website for the most up to date information about the situation and any actions you need to take.

When an emergency happens you should follow your business’s emergency management plan.

If you don't have one, you can use our take action checklist to help you though the next steps.

There are steps you can take to help keep your business operating in times of unexpected circumstances and disasters.

Use our guide to continuing your business for help to keep your business running, plan your recovery and protect your business.

Make sure your ABN details and business location are correct on the Australian Business Register (ABR). Government agencies use this information to check if you are eligible for financial assistance, grants or support during emergencies.

Did you know?

Your main business address on the ABR should not be a post office box or tax or BAS agent address (unless you are running your business as a tax or BAS agent).

To ensure you have access to the right government financial support, we need to know the physical street address of your business or organisation.

If you haven’t updated your ABN details on the ABR for some time, go to the ABR website to check and update your ABN details.

December 2024 Western Victoria bushfires

  • Disaster Recovery Allowance

    Support if you’ve lost income as a direct result of Bushfires in Western Victoria that started in December 2024.

  • Small Business Debt Helpline

    Provides help with finding and applying for grants, concession loans and bill relief as well as assistance with your insurance including understanding your policy, making a claim, or dealing with your insurance company.

  • Support with your taxes

    The Australian Taxation Office offers support options for for small businesses during bushfire.

April 2024 NSW East Coast flooding

  • NSW Government support

    Grants, loans and other assistance for businesses affected by flooding.

  • Support with your taxes

    The Australian Taxation Office offers support options for flood-affected businesses.

  • Small Business Debt Helpline

    Provides help with finding and applying for grants, concession loans and bill relief as well as assistance with your insurance including understanding your policy, making a claim, or dealing with your insurance company.

  • Disaster Recovery Quick Response Grants

    If your Indigenous corporation has been directly affected by the floods, you may be able to apply for a grant up to $20,000.

March 2024 Tropical Cyclone Megan

  • Freight Subsidy Disaster Assistance

    If you're a primary producer, you may be able to apply for freight subsidy disaster assistance.

  • Support with your taxes

    The Australian Taxation Office offers support options for flood-affected businesses.

  • Small Business Debt Helpline

    Provides help with finding and applying for grants, concession loans and bill relief as well as assistance with your insurance including understanding your policy, making a claim, or dealing with your insurance company.

  • Disaster Recovery Quick Response Grants

    If your Indigenous corporation has been directly affected by Tropical Cylone Megan, you may be able to apply for a grant up to $20,000.

January 2024 heavy rainfall and flooding in Moreton Bay

  • Disaster Recovery Quick Response Grants

    First Nation organisations impacted by severe storms may be eligible to apply for funds up to $20,000 from the Indigenous Land and Sea Corporation.

  • Support with your taxes

    The Australian Taxation Office offers support options for flood-affected businesses.

  • Small Business Debt Helpline

    Provides help with finding and applying for grants, concession loans and bill relief as well as assistance with your insurance including understanding your policy, making a claim, or dealing with your insurance company.

January 2024 Tropical Cyclone Kirrily

December 2023 to January 2024 South East Queensland severe storms and flooding

December 2023 Tropical Cyclone Jasper

  • Queensland natural disaster assistance

    Access financial assistance and support services if your Queensland business has been affected.

  • Support for primary producers

    Find assistance available to primary producers impacted by Queensland Tropical Cyclone Jasper.

  • Support with your taxes

    The Australian Taxation Office offers support options for flood-affected businesses.

  • Support from banks

    Your bank may be able to provide support such as deferral of loan repayments or additional finance.

  • Small Business Debt Helpline

    Provides help with finding and applying for grants, concession loans and bill relief as well as assistance with your insurance including understanding your policy, making a claim, or dealing with your insurance company.

  • Disaster Recovery Quick Response Grants

    First Nation organisations impacted by Cyclone Jasper in far North Queensland, are eligible to apply for funds up to $20,000 from the Indigenous Land and Sea Corporation.