You may use artificial intelligence (AI) to unlock devices, or to provide customer support or virtual assistance as part of your business. It’s important to understand the challenges your organisation may face when engaging with an AI system and how to manage them.

New guidance from the Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC) on Engaging with Artificial Intelligence can help you ensure your business uses AI securely.

5 steps to securely use AI

ASD’s ACSC outlines steps businesses can take to securely use AI in their operations:

  1. Apply advice about engaging with AI alongside the Essential Eight framework to help secure your AI system.
  2. Know the constraints of your AI system and train your staff to use it securely.
  3. Know how the AI system will affect your organisation’s privacy and data protection obligations.
  4. Consider if any AI services used in your organisation or supply chain are secure-by-design.
  5. Have suitably qualified staff to ensure the digital system is set up and maintained securely.

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