Is your business ready to thrive and succeed in the digital world? Use our Digital Readiness Assessment Tool to better understand how digitally prepared your business is.

What is the Digital Readiness Assessment Tool?

The Digital Readiness Assessment Tool helps you identify what your business is doing well and where you can improve your digital maturity.

The tool measures your digital maturity and readiness against the 7 key pillars of digital transformation:

  1. Customer – how you interact with your customers and the digital channels you use.
  2. Operations – what systems and administrative technology you use.
  3. Data and analytics – how you collect and use data for decision making.
  4. Technology – what hardware, software, devices and platforms you use.
  5. Risk, privacy and cybersecurity – how you keep data safe and what policies and procedures you have in place.
  6. Digital capability and culture – what digital skills you and your team have.
  7. Digital strategy and innovation – your planning, investment and involvement in technology.

Digital Readiness Assessment Tool

The tool will ask you about your business’s use of digital tools, channels and data, and how they inform business decisions.

You will receive a report based on your answers. The report benchmarks your business’s digital readiness against other Australian businesses and includes a list of recommendations.

The tool takes most people about 10 minutes to complete.

Use the tool

How often you should use this tool

We recommend you use the Digital Readiness Assessment Tool at least once a year to:

  • understand the next steps you can take to improve your digital readiness
  • measure how you've improved over time compared to previous benchmarks
  • understand how the changes you make improve your digital readiness.

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