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Prepare quotes
Find out how good quotes can help your business, tips to quoting well, and what to include in a written quote.

Quoting is more than just pricing – it's an important part of bringing in work, building trust, and protecting your business.
A good quote is clear, specific and complete. It tells a potential customer how much you’ll charge for the goods or services they need and your terms. If a customer accepts your quote, it becomes a legally binding contract.
Getting your quoting right can have many advantages for your business. It can help you:
- be more competitive
- show a professional image
- achieve higher profitability
- offer goods at the right price
- lower your legal risk.
Developing great quoting skills can help you win more work and build a customer base.
Top tips for better quotes
- Write it down. A written quote helps avoid mix-ups and protects your business from disputes or unpaid work.
- Know what the customer’s goals are and be clear about what the quote includes. This helps manage expectations and avoid surprises.
- Quote for profit, not just to win the job. Include all the costs and add a fair margin to help grow your business.
What to include in a quote
A written quote should include at least:
- your business name, Australian Business Number (ABN) and contact details
- the customer’s name and contact details
- a clear description of the work or service
- itemised and total costs. Include goods and services tax (GST) if applicable
- any variations and revisions discussed
- payment terms and conditions, such as due date and late payment penalties
- preferred payment method
- work start and finish dates
- quote expiry date
- space for the customer’s acceptance (signature and date).
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Learn more about preparing a business quote and download a quote template.
Business Queensland