Proof of COVID-19 vaccination for your business


This information explains how and when your customers and employees need to show you proof of COVID-19 vaccination and where to go for more information.

Proof of vaccination requirements in your state or territory

The requirements on proof of vaccination and medical exemptions for customers and employees are different in each state and territory, so it's important to stay up-to-date with the latest advice and requirements:

How customers and employees can show proof of COVID-19 vaccination or a medical exemption

Proof of vaccination

Your employees and customers can show proof of COVID-19 vaccination using:

Find more information on how to get proof of COVID-19 vaccination.

Medical exemption

If your customers or employees are medically exempt from COVID-19 vaccination, they can show proof of this through a medical exemption - external site  granted by an approved health professional including:

  • general practice registrars on an approved 3GA training placement
  • paediatricians
  • public health physicians
  • infectious disease physicians
  • clinical immunologists
  • GPs who meet certain criteria.

Medical exemptions can be recorded on someone's immunisation history statement and COVID-19 digital certificate. Learn more.

How to identify a fake vaccination certificate

Because proof of vaccination can be shown in different ways, it can be difficult to know if a customer or employee is showing you legitimate proof. Services Australia has information for businesses to help you know what proof looks like and what to do if the proof is fake.

Learn how to check if a person’s proof of COVID-19 vaccination status is legitimate.

Vaccination and your employees


You can reduce the impact of the COVID-19 pandemic on your business and the Australian community by supporting the vaccine rollout and encouraging your employees get vaccinated. 

These steps can help you lawfully communicate with employees and comply with employer obligations.

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Want more?

Find out how to keep you and your employees safe during COVID-19.

Find out how to look after your customers during COVID-19.

Find the latest COVID-19 government financial assistance and support for Australian businesses.