COVID-19 vaccinations and your business
Last Updated: 23 December 2021
Proof of COVID-19 vaccination for your business
This information explains how and when your customers and employees need to show you proof of COVID-19 vaccination and where to go for more information.
Proof of vaccination requirements in your state or territory
The requirements on proof of vaccination and medical exemptions for customers and employees are different in each state and territory, so it's important to stay up-to-date with the latest advice and requirements:
Requirements for customers
Requirements for employees
How customers and employees can show proof of COVID-19 vaccination or a medical exemption
Proof of vaccination
Your employees and customers can show proof of COVID-19 vaccination using:
- digital wallet - external site (Apple or Android)
- Express Plus Medicare mobile app - external site
- Individual Healthcare Identifier (IHI) service through myGov - external site
- My Health Record - external site
- immunisation history statement - external site
- file downloaded to your device
- your state or territory's check-in app if proof of vaccination has been included.
Medical exemption
If your customers or employees are medically exempt from COVID-19 vaccination, they can show proof of this through a medical exemption - external site granted by an approved health professional including:
- general practice registrars on an approved 3GA training placement
- paediatricians
- public health physicians
- infectious disease physicians
- clinical immunologists
- GPs who meet certain criteria.
How to identify a fake vaccination certificate
Because proof of vaccination can be shown in different ways, it can be difficult to know if a customer or employee is showing you legitimate proof. Services Australia has information for businesses to help you know what proof looks like and what to do if the proof is fake.
Vaccination and your employees
You can reduce the impact of the COVID-19 pandemic on your business and the Australian community by supporting the vaccine rollout and encouraging your employees get vaccinated.
These steps can help you lawfully communicate with employees and comply with employer obligations.