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People

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Employees, customers & suppliers

People

Understand your responsibilities when dealing with staff, contractors and customers.

Keeping you and your employees safe during COVID-19

Find information and resources to help keep your workers safe and limit the spread of COVID-19.

Hiring

Find out how to hire employees and apprentices and understand your legal obligations as an employer.

Pay & conditions

Learn how to comply with your pay, entitlements and record keeping obligations as an employer.

Managing & developing staff

Find out how to manage staff, develop skills and resolve employee disputes.

Disputes

Learn strategies and tips to help you handle disputes.

Contractors

Understand the rights and responsibilities of a contractor, subcontractor and independent contractor.

Customers

Customer service tips to help you provide a great experience before, during and after a sale.

Ending employment

Understand the rights, obligations and legislation when ending employment with an employee.

How to manage your suppliers

Suppliers are a crucial part of your business. Understand how to manage suppliers.
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