Protections at work

The Fair Work Act 2009 protects contractors from:

  • adverse action. For example, a business can't end a contract because a contractor makes a complaint to a regulator about their workplace rights
  • coercion. For example, a business cannot threaten to act against a contractor to stop them exercising their workplace rights
  • abuses of freedom of association – contractors are free to join (or not join) a trade union or employer group.

Protections in the sharing economy and road transport industry

Some contractors in the sharing economy and road transport industry are regulated workers. These workers have some extra rights and protections. For example, the Fair Work Commission (FWC) can help if you’ve had your digital platform unfairly deactivated.

Sham contracting

Workers and businesses should know the difference between an employee and a contractor to avoid sham contracting arrangements.

Sham contracting happens when an employer hires a contractor, but the work conditions are more like an employee.

An employer may try to hire a contractor to avoid paying certain taxes and employee entitlements like:

  • minimum
  • wages
  • super leave.

It’s illegal for an employer to:

  • misrepresent an employment relationship as an independent contracting arrangement
  • dismiss (or threaten to dismiss) an employee so they can hire them as a contractor for the same work
  • say something false to persuade an employee to become a contractor.

Help for sham contracting arrangements

If you’re a worker in a sham contracting arrangement, you can get help from the Fair Work Ombudsman.

Pay and entitlements

Contractors negotiate their own rate of pay and working conditions, including leave entitlements. The National Employment Standards (part of the Fair Work Act 2009) do not cover contractors.

Hirers need to pay superannuation for some contractors. The Australian Taxation Office’s (ATO) website has information about which contractors get super and how much.

Contractors who aren’t eligible for compulsory super payments should consider making voluntary personal contributions to their chosen super fund.

Unfair contracts

The best way to avoid unfair contract terms is to negotiate a fair contract from the start. But if you’ve negotiated a contract with a term that you think is unfair, there are several ways to try and resolve the dispute.

Start by trying to manage the dispute directly with the other party. If you’re not able to resolve your dispute this way, the other options are:

  • alternative dispute resolution (ADR)
  • the Fair Work Commission (FWC)
  • courts and tribunals.

You can get advice from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) if you’re unsure which approach is right for you.

Use ADR

ADR is a confidential and informal process. It allows parties to resolve conflicts without going to court.

The ASBFEO website has a list of state and territory small business commissioners offering ADR services.

Apply to the FWC

If you’re a contractor, you can ask the FWC to cancel or change a contract with unfair terms.

The FWC may consider any of these when deciding if a contract term is unfair:

  • both parties’ ability to influence the other to get the best contract terms for themselves
  • any big imbalances in the rights and obligations of both parties
  • if the term is reasonable or it imposes a harsh or unjust condition
  • if you're being paid less than employees or regulated workers doing similar work
  • any other matters it thinks is relevant.

To apply, you must have:

  • a services contract (to perform work) made on or after 26 August 2024
  • an unfair term that the FWC considers a workplace relations matter. For example, hours of work, pay or leave entitlements
  • annual earnings below the contractor high income threshold.

Go to court

Under the Independent Contractors Act 2006, contractors can ask a court to review their contract. To do this, they must have:

  • made the services contract before 26 August 2024
  • annual earnings over the contractor high income threshold.

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Work health and safety

By law, all workers in Australia must have a safe and healthy workplace. Contractors and employers must follow the relevant state, territory and national workplace health and safety (WHS) laws and regulations.

Workers compensation

Workers compensation does not usually cover contractors. But it depends on the rules of the workers compensation regulator in your state or territory.

Contractors who hire other workers may need workers compensation insurance if the regulator considers those workers employees.

If you’re a contractor who isn’t covered by workers compensation insurance, you should get your own personal injury and loss of income insurance. 

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