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Contractor rights and protections
Protections at work
The Fair Work Act 2009 protects contractors from:
- adverse action. For example, a business can't end a contract because a contractor makes a complaint to a regulator about their workplace rights
- coercion. For example, a business cannot threaten to act against a contractor to coerce them not to exercise their workplace rights
- abuses of freedom of association – contractors are free to join, or not join, a trade union or employer group.
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Find out more about the Fair Work Act and how it protects contractors.
Fair Work Ombudsman
Protections in the sharing economy and road transport industry
Some contractors in the sharing economy and road transport industry are regulated workers. These workers have some extra rights and protections. For example, the Fair Work Commission (FWC) can help if you’ve had your digital platform unfairly deactivated.
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Learn what rights and protections regulated workers have.
Fair Work Commission
Pay and entitlements
Contractors negotiate their own rate of pay and working conditions, including leave entitlements. The National Employment Standards (part of the Fair Work Act 2009) do not cover contractors.
Hirers need to pay superannuation for some contractors. The Australian Taxation Office’s (ATO) website has information about which contractors get super and how much.
If you’re a contractor who isn’t eligible for compulsory super payments, consider making voluntary personal contributions to your chosen super fund.
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Use the ATO’s super guarantee eligibility decision tool to see if you get super.
Australian Taxation Office
Unfair contracts
The best way to avoid unfair contract terms is to negotiate a fair contract from the start. But if you’ve negotiated a contract with a term that you think is unfair, there are several ways you can try to resolve the dispute.
Start by trying to manage the dispute directly with the other party. If you’re not able to resolve your dispute this way, the other options are:
- alternative dispute resolution (ADR)
- the Fair Work Commission (FWC)
- courts and tribunals.
You can get advice from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) if you’re unsure which one is right for you.
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Learn how ASBFEO can help you resolve your dispute.
Australian Small Business and Family Enterprise Ombudsman
Use ADR
ADR is a confidential and informal process. It allows parties to resolve conflicts without going to court.
The ASBFEO website has a list of state and territory small business commissioners offering ADR services.
Apply to the FWC
Contractors can ask the FWC to cancel or change a contract with unfair terms.
The FWC may consider any of these when deciding if your contract term is unfair:
- both parties’ ability to influence the other to get the best contract terms for themselves
- any big imbalances in the rights and obligations of both parties
- if the term is reasonable or it imposes a harsh or unjust condition
- if the contract gives you payment that is less than employees or regulated workers doing similar work
- any other matters it thinks is relevant.
To apply, you must have:
- a services contract (to perform work) made on or after 26 August 2024
- an unfair term that the FWC considers a workplace relations matter. For example, hours of work, pay or leave entitlements
- annual earnings below the contractor high income threshold.
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Read more about unfair terms, workplace relations matters and income thresholds.
Fair Work Commission
Go to court
Under the Independent Contractors Act 2006, contractors can ask a court to review their contract. To do this, they must have:
- made the services contract before 26 August 2024
- annual earnings over the contractor high income threshold.
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Learn more about going to court.
When to go to court over a dispute
Need help?
Let us answer your question over the phone, email or live chat.
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Open Hours:
Monday – Friday, 8am – 8pm across Australia
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Sham contracting
Workers should know the difference between an employee and a contractor so they don’t end up in a sham contracting arrangement.
Sham contracting happens when an employer hires you as a contractor, but your work conditions are more like an employee.
An employer may try to hire you as a contractor to avoid paying certain taxes and employee entitlements like:
- minimum wages
- super
- leave.
It’s illegal for an employer to:
- misrepresent an employment relationship as an independent contracting arrangement
- dismiss or threaten to dismiss an employee so they can hire them as a contractor for the same work
- say something false to persuade an employee to become a contractor.
Help for sham contracting arrangements
If you think you’re in a sham contracting arrangement, you can ask for help from the Fair Work Ombudsman.
Work health and safety
By law, all workers in Australia must have a safe and healthy workplace. Contractors and employers must follow the relevant state, territory and national workplace health and safety (WHS) laws and regulations.
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Learn what WHS laws and regulations apply to your workplace.
Work health and safety
Workers compensation
Workers compensation does not usually cover contractors. But it depends on the rules of the workers compensation regulator in your state or territory.
If workers compensation doesn’t cover you as a contractor, consider other types of personal injury and loss of income insurance.
Contractors who hire other workers may need workers compensation insurance if the regulator considers those workers employees.
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Learn more about workers compensation insurance.
Types of business insurance
Read next
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Check your tax and insurance obligations as a contractor.
Contractor responsibilities -
Understand what contracts are and what to consider before you sign one.
Understand contracts