If a worker is injured or something dangerous happens at your workplace, your first responsibility is to help and protect your workers. This means making sure no one else can be hurt, providing first aid and calling an ambulance.

For serious incidents, called notifiable incidents, you’ll have to report it to your state or territory work health and safety regulator.

Your responsibilities in the workplace

As a business owner, you need to make sure that:

  • your business has a plan for incidents and emergencies
  • your business has appropriate first aid equipment and facilities
  • your workers know what to do in an emergency (processes like evacuation and first aid)
  • you report notifiable incidents to your state or territory regulator
  • you record incidents in an incident log (for insurance purposes).

If an employee has a work-related injury or illness, they may make a workers' compensation claim. You must have current and adequate workers’ compensation insurance so your employees can access medical treatment, rehabilitation, and wages until they can work again. You must also ensure employees’ duties and work environment are safe and suitable for them while they recover.

What you need to report

Under state and territory laws, you must report certain events (notifiable incidents), such as:

  • a death
  • a serious injury or illness
  • a dangerous incident that could have caused death or serious injury.

If you’re unsure what you need to report, check Safe Work Australia’s incident notification information sheet.

Report a serious incident

If you’ve had a fatality, serious injury or illness, or near miss that could have caused death or serious injury in your workplace, it is a notifiable incident and you must report it immediately.

Reporting an incident in your state or territory

Find out how to report a notifiable incident in your state or territory.

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Understand your work health and safety obligations.