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Guide to continuing your business
1. Plan your recovery
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Create your business continuity plan
Learn how to create a business continuity plan to help keep your business running.
Develop an emergency management plan -
Update your business plan
Your business plan helps you to outline new business goals and adapt to sudden change.
Develop your business plan
2. Get support and assistance
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Ensure your ABN details are correct
Make sure your ABN details and business location are correct on the Australian Business Register (ABR). Government agencies use this information to check if you are eligible for financial assistance, grants or support during emergencies.
Prepare your business for an emergency -
Seek expert advice
You don't have to do this all on your own. Consider talking to a business adviser, accountant or solicitor for advice. Try one of our low-cost business advisory services for help.
Adviser finder -
Find support for your mental health
It's important that you and your employees get the right emotional support.
Mental health and wellbeing support for business -
Find tax support
Find tools to help you continue to meet your tax and super obligations.
Tax for your business
3. Assess your finances
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Review your finances
A review of your finances can help you keep operational. Find out how to update your cash flow statement and budget and who to speak to for help.
Review your finances -
Manage your debt
Find out what to do if you haven't been paid and how to deal with business debt.
Manage being in debt -
Get support for your business finances
Find professional advice and services to help you manage your business finances.
Get help with your finances
4. Keep your operations running
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Run your business from home
If you or your staff need to work from home, there are tools and resources available to help you. Learn about the tax deductions you can claim and where to go for support.
Home-based businesses -
Find tools to operate online
Using digital tools and software, you could help improve your business. They may help you increase efficiency, operate more securely or find new opportunities.
Digital tools and software -
Sell your products or services online
Selling your products and services online can allow you to keep running without a physical shopfront, and can even open your business to a wider audience.
Ecommerce (selling online)
5. Reach out to your customers
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Look after your customers
While this is a difficult time for business, you still need to look after your customers. Know your customer rights and how to keep them supporting your business.
Customers -
Market your business
Effective marketing gives your customers a reason to purchase from you instead of your competitors. It can also help you to keep your customers loyal to your business until you are up and running again.
Marketing and advertising -
Use social media to connect
Social media can help you to market your business and connect with your customers.
Social media for business
6. Protect your business
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Update your policies, procedures and processes
Having clear policies, procedures and processes in place create standards and helps everyone to know how to operate, especially in a time of change.
Policies, procedures and processes -
Be aware of scams
Unfortunately, scammers can take advantage of situations to exploit and play on the fears of businesses and consumers across Australia. Learn more about potential scams and how to identify them.
Cyber security and your business -
Keep you and your employees safe
Follow our steps to ensure the health and safety of your workers.
Make your workplace safer